Frequently asked questions
Clear answers to the questions patients ask us most often. If you do not find what you are looking for, we are a call or message away.
General
How does the first consultation work?
Your first visit is an unhurried conversation. We listen to your concern, examine your hair or skin, explain what is actually happening in plain language, and discuss your options. You leave with a clear picture and a recommended plan — and no pressure to decide on the spot.
Where is Cozmaa located and how many branches are there?
Cozmaa is based in Mumbai. For our current branch locations and addresses, please see our Contact page or reach us at [PHONE]. We will happily guide you to the branch most convenient for you.
Do you offer online consultations?
Yes, online consultations are available for initial discussions, follow-ups and reviewing whether an in-person visit is needed. Some assessments and all procedures do require you to visit the clinic. Contact us at [PHONE] or [EMAIL] to arrange an online consultation.
What payment options are available?
We offer a range of convenient payment options at the clinic. For specific details on accepted methods and any available plans for treatment packages, please contact our team at [PHONE] and they will guide you.
Is the consultation fee adjustable against treatment cost?
Policies on this vary by treatment and current offers. The clearest way to know is to ask our team directly at [PHONE] or during your consultation, and they will explain exactly how the consultation fee is treated for your chosen treatment.
How do I choose between a hair transplant and non-surgical hair treatment?
You do not have to decide alone. The right choice depends on your stage of hair loss, its stability and your donor area. Advanced, stable loss often suits a transplant, while early thinning may respond to PRP. We assess this honestly at your consultation and recommend what genuinely fits.
How many clinic locations does Cozmaa have?
Do you treat patients from outside Mumbai?
Yes. We see patients travelling from outside Mumbai and from other cities. We can begin with an online consultation, plan your visit efficiently, and coordinate treatment and follow-ups to suit your travel. Contact us at [PHONE] to plan your visit.
How do I book an appointment?
Booking is simple. You can call or message us at [PHONE], email [EMAIL], or use the enquiry form on this website. Tell us your concern and preferred time, and our team will confirm a consultation slot that works for you.
Cosmetology Treatment
Are cosmetology treatments safe?
Yes, when carried out by a qualified dermatologist. Peels, facials and injectables all have good safety records in trained hands. We assess your skin and medical history first, and we recommend only treatments that genuinely suit you, which keeps the approach safe and measured.
Will injectables make my face look unnatural?
Not when used with restraint. Our approach is deliberately conservative — the goal is a refreshed, well-rested version of you, not an obviously treated face. We discuss exactly what to expect, and we will advise against overdoing it.
Is there downtime after these treatments?
Most cosmetology treatments have little or no downtime. Peels may cause mild redness or light flaking for a few days; injectables can leave minor temporary marks. We will tell you what to expect for your specific treatment so you can plan around it.
How long do the results last?
This depends on the treatment. Anti-wrinkle injectables typically last a few months, fillers longer, and peels build with a course. None are strictly permanent — they need refreshing over time. We will give you a clear picture of how long your chosen treatment holds.
Who is a good candidate for cosmetology treatment?
These treatments suit people noticing early signs of ageing, dullness or volume loss who want a considered, gradual improvement. During consultation we assess your skin honestly and recommend only what helps, sometimes advising that a treatment is not needed yet.
What aftercare is involved?
Aftercare is usually simple — gentle skincare, sun protection, and avoiding certain activities briefly after some treatments. We give you specific, easy-to-follow guidance for whatever treatment you have, and a point of contact for any questions.
Dermato-Surgery
Is minor skin surgery safe?
Yes. Removing moles, cysts, skin tags and similar lesions are common, generally straightforward procedures. When done in a sterile clinic setting under local anaesthesia by a dermatologist, risks such as infection are low. We assess each lesion properly before any procedure.
Does the procedure hurt?
The procedure is done under local anaesthesia, so you should not feel pain during it. The brief anaesthetic injection is the main sensation. Any tenderness afterwards is usually mild and settles within a few days with simple care.
Will I be left with a scar?
Some minor surgical procedures leave a small mark, but on visible areas we take particular care to keep healing as discreet as possible. The final appearance depends on the lesion, its location and your skin. We will discuss the likely outcome honestly beforehand.
How long does recovery take?
Recovery is usually quick. Most procedures involve a small wound that heals over one to two weeks with simple care. We will give you clear wound-care instructions and review healing to make sure everything settles well.
Will the lesion need to be tested?
Sometimes. Most removed lesions are harmless, but where there is any reason for caution we send the tissue for testing as a routine precaution. We will explain clearly if this applies to you and share the results once available.
What aftercare is needed?
Aftercare is simple but important — keeping the wound clean and protected, and following the specific instructions we provide. You will leave with clear guidance and a point of contact. We review healing at follow-up to ensure a clean recovery.
Hair Transplant
Is a hair transplant safe?
Yes. A hair transplant is a well-established procedure done under local anaesthesia. As with any minor surgery there are small risks, such as temporary swelling or infection, but these are uncommon when the procedure is performed by trained specialists in a proper clinical setting. We assess your suitability carefully beforehand.
What is FUE hair transplant?
How long does a hair transplant procedure take?
Does the procedure hurt?
The procedure itself is done under local anaesthesia, so you should not feel pain during it. The main discomfort is the initial anaesthetic injections, which are brief. Most people are comfortable enough to listen to music or rest through the session. Mild tenderness afterwards usually settles within a few days.
How long is the recovery and downtime?
Most people return to routine activity within a few days. Minor scabbing around the implanted area is normal in the first week and clears on its own. We will give you specific guidance on washing, sleeping position and avoiding strenuous activity for a short period. Full healing of the donor area takes a little longer.
Is hair transplant permanent?
When will I see results?
Patience matters here. Transplanted hair usually sheds within the first few weeks, which is expected. New growth begins over the following months, with visible improvement around three to six months and a fuller result typically by twelve months. We will set clear expectations for your case during consultation.
Am I a good candidate for a hair transplant?
Good candidates generally have stable, pattern-type hair loss and an adequate donor area at the back and sides of the scalp. People with early or rapidly changing hair loss may benefit from non-surgical treatment first. We will assess your hair loss honestly and tell you whether a transplant is the right step now.
What aftercare does a hair transplant need?
Aftercare is straightforward but important. You will be guided on gentle washing, how to sleep for the first nights, and which activities to avoid briefly. Transplanted follicles need careful handling in the early days. We stay in touch through follow-ups across the months it takes for results to appear.
Do you offer free consultation for hair transplant in Mumbai?
Yes. The first consultation at Cozmaa is free and unhurried. It includes a trichoscopy-based scalp and donor assessment, your Norwood grading, a proposed hairline drawn on your scalp, and a clear all-inclusive quote. There is no pressure to proceed - the consultation gives you the information to decide.
What is the cost of hair transplant in Mumbai at Cozmaa?
Hair transplant cost in Mumbai depends on the number of grafts you need, the technique chosen, and whether the quote is truly all-inclusive (aftercare, medications and follow-ups). At Cozmaa we do not publish a single fixed price because every scalp is different. During your consultation Dr. Prajct Sao gives you your exact graft count and a clear, all-inclusive figure - no obligation and no hidden add-ons. EMI options are available.
How many grafts do I need for a hair transplant?
The number of grafts depends on your Norwood grade. A small hairline touch-up may need 1,000 to 1,500 grafts; a classic receding hairline often needs 1,500 to 2,500; combined hairline and crown work can need 3,000 to 4,500. The only honest way to know your number is an in-person scalp assessment.
How long does a hair transplant take in Mumbai?
A typical FUE session at Cozmaa Mumbai takes 6 to 8 hours and is completed in a single day under local anaesthesia. You go home the same evening and most patients are back at desk work within 3 to 5 days.
When will I see results after my hair transplant?
Transplanted hairs shed in weeks 2 to 4 - this is normal and the follicles remain. New growth becomes visible from month 3 to 4. By month 6 you will see roughly 50 to 60% of the final density. The full, final result is in place at around 12 months.
Is the procedure painful?
The procedure itself is done under local anaesthesia, so there is no pain during the transplant. The brief anaesthetic injections are the only sensation. Any tenderness afterwards is mild and settles within a few days with simple medication.
Which is the best hair transplant clinic in Mumbai?
Cozmaa Clinic at Lower Parel is one of Mumbai's most trusted hair transplant clinics, with thousands of successful procedures and a surgeon-led model where Dr. Prajct Sao personally performs every transplant. The best clinic for you is one that assesses your case honestly, designs your hairline carefully, and gives you transparent answers - which is exactly how we work.
Can women get a hair transplant in Mumbai?
Yes. Female pattern hair loss, hairline recession and traction alopecia are all conditions that respond well to a hair transplant in suitable candidates. Female cases are assessed differently from male pattern baldness, and Dr. Sao will tell you honestly whether a transplant or non-surgical treatment is the right first step.
What is the recovery time for a hair transplant?
Most patients return to office work within 3 to 5 days. Light scabbing in the recipient area clears within 10 to 14 days. Strenuous exercise and swimming should be avoided for around 2 to 3 weeks, and direct sun exposure to the scalp for around 4 weeks. We provide a full aftercare kit and detailed instructions.
Do you offer consultation for hair transplant in Mumbai?
Yes. The first consultation at Cozmaa is free and unhurried. It includes a trichoscopy-based scalp and donor assessment, your Norwood grading, a proposed hairline drawn on your scalp, and a clear all-inclusive quote. There is no pressure to proceed - the consultation gives you the information to decide.
Hair Treatment
Is PRP treatment painful?
Most people find PRP very manageable. It involves a small blood draw and then fine injections into the scalp. There can be brief stinging during the injections, and we can use numbing measures to keep you comfortable. Each session is short, usually around 30 to 60 minutes.
How many PRP sessions will I need?
This varies by case, but a common approach is an initial series of around three to four sessions spaced about a month apart, followed by maintenance sessions every few months. Earlier-stage thinning often responds with fewer sessions. We will plan a realistic schedule for you after assessing your scalp.
When will I see results from PRP?
PRP is gradual. Many people notice reduced shedding first, within a couple of months, with visible improvement in thickness and coverage usually building between three and six months. It is not an overnight fix, and we will be clear about this timeline before you begin.
Who is a good candidate for non-surgical hair treatment?
Non-surgical treatments such as PRP suit people in the early to middle stages of thinning, those not ready for or not needing surgery, and patients wanting to support a transplant result. If hair loss is very advanced, we will discuss whether a transplant is a more suitable option.
Is PRP therapy safe?
Is there any downtime after PRP?
Downtime is minimal. You may have some scalp tenderness or mild redness for a day or so. Most people return to normal activity straight away. We will advise you on simple aftercare, such as avoiding harsh hair products briefly, to get the best from each session.
Laser Treatment
Is laser treatment safe for Indian skin?
Yes, when the right laser and settings are used. Indian skin has more melanin, so suitable technology and trained operators matter. We assess your skin type, use settings appropriate for melanin-rich skin and patch test where needed, which keeps the risk of pigmentation changes low.
Does laser treatment hurt?
Most people describe laser sessions as a mild warmth or a light snapping sensation rather than real pain. Modern devices include cooling to keep you comfortable, and numbing measures can be used for sensitive areas. Sessions are generally short.
How many laser sessions will I need?
For laser hair reduction, several sessions are needed because the laser only affects follicles in their active growth phase — often around six or more, spaced weeks apart. Hormonal areas and coarse hair may need more. We will give you a realistic session plan for your specific case.
When will I see results?
For hair reduction, you will usually notice gradual thinning and slower regrowth over the course of your sessions rather than after a single visit. Skin and pigmentation results also build over a planned series. We will explain the expected timeline for your particular treatment.
Is there any downtime after laser treatment?
Downtime is usually minimal. Mild redness or slight swelling can occur and generally settles within hours to a day. We will advise you on sun protection and gentle skincare afterwards, which is important for melanin-rich skin to avoid pigmentation.
How should I prepare for a laser session?
Avoid sun exposure and tanning for a couple of weeks before your session, and do not wax, pluck or bleach the area beforehand — shaving is fine for hair reduction. Let us know about any active skin issues or medications. We will give you a full pre-session checklist.
Skin & Nail Treatment
Is medical dermatology treatment safe?
Yes. Treating skin and nail conditions medically — with topical or oral treatments and in-clinic care — is safe and well-established when guided by a dermatologist. We reach a clear diagnosis first and tailor treatment to your condition, which keeps the approach both safe and effective.
Why do I need a diagnosis before treatment?
Because the right treatment depends entirely on the correct cause. Conditions like acne or pigmentation have several possible drivers, and treating the wrong one wastes time. A proper diagnosis means your plan actually targets what is happening.
How long before I see results?
This varies by condition. Some skin and nail concerns improve within weeks; others, such as fungal nail infections or stubborn pigmentation, take months of consistent treatment. We will give you an honest timeline so you know what to expect.
Is the treatment uncomfortable?
Most medical dermatology treatment is not painful. It often involves prescribed topical or oral treatment and routine in-clinic care. Some procedures may cause brief mild discomfort, and we will always tell you in advance what a treatment involves.
What skin treatments does Cozmaa offer?
Who should see a dermatologist for skin or nail issues?
Anyone with a persistent or recurring concern that has not settled with over-the-counter products. Conditions like ongoing acne, spreading pigmentation, eczema flares or nail changes are worth a proper assessment rather than continued guesswork.
How do I prevent the problem from coming back?
Prevention is part of the plan. Beyond clearing the current issue, we guide you on skincare, triggers and habits — and the local climate, since Mumbai's humidity affects skin behaviour. A livable routine you can keep up is the best protection against recurrence.
Weight Management
Is medically supervised weight management safe?
Yes. A medically supervised programme is safer than unguided crash diets precisely because it is overseen by a professional. We assess your health first, including any underlying factors, and build a plan that is appropriate for you rather than generic.
How quickly will I lose weight?
We focus on steady, sustainable change rather than rapid loss, because gradual progress is far more likely to last. There are no shortcuts here. Your consultation will give you an honest picture of a healthy, realistic pace for your body.
Will the programme involve medication?
Not necessarily. Many plans focus on nutrition, activity and habit change. Where any medical support is appropriate, it is discussed openly and only used as part of a supervised plan. We explain the reasoning behind every recommendation.
What if I have an underlying health condition?
That is exactly why the programme starts with a health review. Factors such as thyroid or hormonal issues can affect weight, and identifying them shapes a plan that works with your body rather than against it.
How is the programme followed up?
Regular reviews are central to the approach. We track your progress, keep you supported through the harder stretches, and adjust the plan as your body responds. Ongoing contact is what makes sustainable change realistic.
Who is this programme suitable for?
It suits people who want a structured, health-first route to managing their weight with medical oversight, rather than trying another generic diet alone. We will assess your situation and tell you honestly whether the programme fits your needs.
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